FREQUENTLY ASKED QUESTIONS
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Once enrolled, you will have lifetime access to the Sourdough U video library as well as all of the extra printable downloads that come with the course so you can go through the lessons at your own pace. You can also go through the course more than once if you choose to!
Absolutely! Sourdough U was created to be the most approachable baking class on the internet.
I do take courses down from time to time to update them so there are specific enrollment periods.
You certainly can still make sourdough bread around your work hours. Which is why I’ve created custom guided recipe checklists that fit into every type of schedule. I’ve created a recipe checklist specifically for nine to five work schedules so you can create delicious bread around your busy schedule!
Billing and Technical Support
You’ll be able to purchase the course with a credit card.
As soon as your payment is confirmed, you’ll receive an email with your login details – please bear in mind that this can take up to 1 business day.
No, we never store any credit card information. All payments are processed through Stripe, which is a Level 1 certified PCI Service Provider, making it one of the most secure and reputable payment processors available. All card numbers are encrypted while decryption keys are stored on separate machines. Rest assured your credit card details are perfectly safe!
While the course currency is USD, if you pay through credit card, you will be charged in your local currency, as per your bank’s/carrier’s conversion rate. Please bear in mind that you may also be charged a small conversion fee by your bank, but it’s unlikely to be higher than 2.5%.
Your username is the email address you used when you purchased the course. If you can’t remember what that is, please check where you have been receiving emails about the course, and this will be the email address you can use to log in.
SourdoughU has a 30-day risk-free “Better Bread” Money Back Guarantee. Follow my bread baking process, bake a few loaves of bread over the next month, and if you don’t bake the best loaf of your life in the next 30 days, I’ll send you 100% of your money back!
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